As a Credit Licensee that only engages in credit activities as an intermediary (i.e. we do not provide credit assistance), Loan Place Group, ABN 35 636 079 455, is not required to provide a Credit Guide.
Credit Providers, Credit Assistance Providers and Credit Representatives are required to provide consumers with a Credit Guide.
A Credit Guide provides preliminary information to a consumer. It will generally include:
Contact details, Australian credit licence number or credit representative number and information about their procedure for resolving disputes with a consumer, including contact details to access their internal dispute resolution (IDR) procedure, and the external dispute resolution (EDR) scheme of which they are a member.
It will also include additional information depending on the type of entity they are.