You can use this website without telling us who you are or revealing other Personal Information. However, if you wish to request a quote we will require you to provide information to be able to assist you.
Your Personal Information
If you contact us we will collect the name, email address, phone number and any other identifying information that you provide.
Please do not give us other personal or sensitive information.
We will never pass your information on to anyone except a Finance Broker unless you give us your explicit permission to do so.
We may send you emails to assist you with your buying process, to ask for your feedback, to provide you with updates on the finance sector or to occasionally inform you about offers that we think may be of interest to you. Every email will contain an unsubscribe link if you do not wish to receive any more.
If you choose to provide us with a review of our service or of the goods or services that you receive from one of our Finance Brokers, we may store that review and post it to our website.
Complaints and Requests
You may request access to Personal Information about you that we hold and you may ask us to correct your Personal Information if you find that it is not accurate, up-to-date or complete. You may also make a complaint about our handling of your Personal Information. These services are free of charge.
To protect your privacy and the privacy of others, we will need evidence of your identity before we can grant you access to information about you or change it.
You can contact us by email, or send your request or complaint to the postal address below. We undertake to respond within 30 days. If the request or complaint will take longer to resolve, we will provide you with a date by which we expect to respond.
Protecting your Personal Information
This website is hosted in Australia in secure facilities. To help protect the privacy of data and personal information that we collect and hold, physical, technical and administrative safeguards are implemented.
We train our employees about the importance of confidentiality and maintaining the privacy and security of your information. Access to your Personal Information is restricted to employees who need it to provide services to you.
Website Analytics, Links and Marketing
Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.
As you browse http://www.loanplace.com.au and other websites, online ad networks we work with may place anonymous cookies on your computer, and use similar technologies, in order to understand your interests based on your (anonymous) online activities, and thus to tailor more relevant ads to you. If you do not wish to receive such tailored advertising, you can visit http://www.networkadvertising.org/choices/ to opt out of most companies that engage in such advertising. (This will not prevent you from seeing ads; the ads simply will not be delivered through these targeting methods.)
This website is bound by the provisions of the Privacy Act 1988 (http://www.comlaw.gov.au/Series/C2004A03712 ), including the Australian Privacy Principles (http://www.oaic.gov.au/privacy/privacy-act/australian-privacy-principles ).
You can contact us via: http://www.loanplace.com.au/contact/
You can send an email to [email protected]
Write to us at; Privacy Officer, Willtorchar Pty Ltd T/As National Auto Network, 4 Avery Ct, Narre Warren, VIC 3805